We strive to create ‘Customers for Life.’ One of the ways that we work towards this goal is by protecting your privacy. This Privacy Statement applies to how we collect data and use practices of mirbeau.com. This policy does not apply to other websites which are linked to any of the Mirbeau owned and operated sites, and any data submitted to other websites will be subject to the privacy policies posted on those websites.

How We Collect and Use Information:
When you log onto Mirbeau’s website, our servers log your IP addresses, the URL of your request and other information that is provided in the HTTP header. Mirbeau collects this information in order to provide information about our products and services and to meet the expectations of our guests. This information cannot be used to identify you.
Certain requests or services, however, may require submission of information that can be used to identify you. This is known as personally identifiable information or PII. Mirbeau will only use the PII that you submit to perform requested transactions (such as product purchases), services (such as reservations) or, if in connection with your registration on a Mirbeau website, to provide you with information concerning Mirbeau’s products or services. This may include, by way of example, sending e-mail(s) that contain news, special offers, or promotions relating to products and services offered by Mirbeau. You can opt-out of receiving e-mails from Mirbeau at any time by clicking selecting the opt-out link included in the e-mail.

Our Valued Mirbeau Guests,
 
Like the rest of the world, we at Mirbeau have been keenly monitoring the spread of the COVID-19 virus. This is an unprecedented time in history that leaves us all with great uncertainty. One thing that is certain, however; is that we at Mirbeau will continue to strive at all times to do the right thing. The health, safety, and security of our guests and employees have always been, and will continue to be, our highest priority. Each of us must act with courage and swiftness to do our part in this fight. This means taking unprecedented action to ensure we meet this priority, even if it is detrimental to our business goals.

Our Mirbeau reservations office is temporarily closed. You can click the "Get Help/ Live Chat" button in the bottom right corner of the website to speak to a reservations agent or leave a message and a member of the team will get back to you. You can also email [email protected] with questions or inquiries.

 In accordance with CDC guidelines to limit the spread of the COVID-19 virus, we have decided to take the following measures beginning Tuesday, March 17, until further notice:
 
SPAS
  • Our Spa Mirbeau facilities will be temporarily closed until further notice
  • All Spa Mirbeau Wellness Memberships will be extended for one month
  • All $50 Gift Card Vouchers will be extended extended 1 month from the time we re-open. 

HOTELS
  • Our Mirbeau Inns will be temporarily closed until further notice

RESTAURANTS
  • Our Mirbeau bistros and restaurants will be temporarily closed until further notice 

All Spa appointments, Hotel reservations and dining reservations are canceled through April 30th at our Skaneateles, Rhinebeck and Albany locations and through May 5th at our Plymouth location.

While we are saddened that we cannot continue to provide all of our services, we acknowledge the way we can most care for our beloved guests at this time is by not providing those services. We do not presently have a definitive timeframe on when we will resume all operations back to normal, but rest assured, we will.    

This will pass, and we will get through it together. We greatly look forward to continuing providing - Life. Classically Balanced. - as soon as safely possible. We will be staying in close communication and will send updates on our status as they become available.
 
Stay safe and healthy,
 
The Mirbeau Companies
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